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Keir Starmer Considers Crackdown on Dynamic Pricing as Ticket Costs Soar

After ticket prices for Oasis’s reunion tour more than doubled while fans queued, Sir Keir Starmer, the UK prime minister, said “this isn’t just an Oasis problem, this is a problem for tickets for all sorts of events. … we’ll make sure that tickets are available at a price that people can actually afford.”—Source, The Times, September 2, 2024.

On August 31, 2024

Oasis concert tickets went on sale at 9:00 GMT. Ann, in Rye, New York, set her alarm for 3:30 EST (8:30 GMT) to join a queue. At 8:30 EST, she finally made it behind 431,432 people.

The initially advertised ticket price was around £150 ($200) but on StubHub, the lowest price ticket was £783 ($1,000).

What is dynamic pricing?

Dynamic pricing is the use of information technology to adjust prices in response to changes in supply and demand. Its main use is in markets in which fluctuations in demand creates a shortage or a surplus, like the markets for rides and air travel.

Dynamic pricing is also used to find the equilibrium price in a market with a fixed (perfectly inelastic) supply, like concert tickets.

Figure 1 illustrates the global market for Oasis concert tickets.

The supply curve S, is vertical at the capacity of the venues, expected to be 1.4 million world-wide.

The demand curve, D, shows that at a price of $200 per ticket, 2.1 million people want a ticket and a long queue forms online. StubHub finds the equilibrium price at $1,000 per ticket.

What are the alternative resource allocation methods that could be used for concert tickets?

Concert tickets are a scarce resource, so some method must be used to decide who gets them. Three possible resource allocation methods are:

Market price allocates tickets to those willing to pay the price that makes the quantity demanded equal the quantity supplied as shown in Figure 1.

First-come-first-served allocates tickets to those arrive at the concert venue first or who join the online queue first and a lottery allocates tickets to those who get lucky.

Both of these allocation methods leave people willing to pay more to get a ticket.

Is a fixed price set below the equilibrium price efficient?

A fixed price set below the equilibrium price is not efficient, and Figure 2 shows why.

If the price is set at $200, and tickets are allocated first-come-first-served or by lottery, most of the late arrivals or unlucky are willing to pay more than the set price and enjoy a consumer surplus. Consumer surplus is large, and producer surplus is small, but a loss of consumer surplus arises because those willing to pay most don’t get the tickets they are willing to pay for.

Is dynamic pricing efficient?

Dynamic pricing is efficient, and Figure 3 shows why.

If StubHub sets the price at $1,000, tickets are allocated to those who value them most. Consumer surplus becomes the area under the demand curve and above $1,000. Deadweight loss is avoided because those willing to pay most get the tickets. But at a price of $1,000, consumer surplus is smaller than when price is $200. Producer surplus increases from $200 to $1,000 per ticket, an increase that exceeds the decrease in consumer surplus.

Is dynamic pricing fair?

Whether the outcome in Figure 3 is fairer than that in Figure 2 depends on the criterion of fairness used. There is no clear answer to this question.

Now take a short quiz to ensure you understand what you just read.

Answer the following questions to check your understanding of the story.

Why is dynamic pricing used in the market for Oasis concert tickets?

Dynamic pricing is used _____________.

Wrong! - Aren’t the concerts’ schedules predetermined? Would you be discouraged from joining the queue if prices matched your willingness to pay? Won’t dynamic pricing lower the profit of scalpers by making it harder to buy tickets at lower prices?

That's Right! - Dynamic pricing is used to find the equilibrium price in a market with a fixed (perfectly inelastic) supply, like concert tickets.

How does the quantity supplied of Oasis concert tickets respond to a change in prices?

Wrong! - If the quantity supplied varies with price or is highly responsive to a change in price, would the supply curve be vertical?

Correct! - Regardless of what happens to the price, the quantity supplied is fixed at around 1.4 million tickets. Supply is perfectly inelastic.

Which concert ticket allocation method maximizes total revenue?

Wrong! - Under fixed pricing, don’t buyers with a higher willingness to pay end up paying a lower price? Under first-come, first-served, and lottery methods, don’t some latecomers and unlucky buyers fail to get a ticket despite a higher willingness to pay? Can these methods maximize revenue?

Well Done! - Dynamic pricing targets buyers with a higher willingness to pay allowing sellers to maximize their revenue. When demand is high, prices increase, maximizing revenue as higher prices are multiplied by a higher quantity sold.

Using the data in the graphs, what is StubHub’s producer surplus with fixed pricing? What is it with dynamic pricing?

Producer surplus under fixed pricing is $____________ and under dynamic pricing is $_____________.

Wrong! - If the producer surplus under fixed pricing is greater than that under dynamic pricing, doesn’t this undermine the purpose of dynamic pricing?  The producer surplus is zero if there is no area below the price up to the quantity supplied. Look at Figures 2 and 3. Is this area equal to 0?

Good Job! - Producer surplus is the area below the price and above the supply curve up to the quantity supplied. In the case of a vertical supply curve, it represents the area below the price and to the left of the vertical supply curve.

In Figure 2, the producer surplus under fixed pricing is the rectangle with a width of 1.4 million concert tickets and a length of $ 100. Its area is given by 1.4 million × 100 = $ 140,000,000. In Figure 3, the producer surplus under dynamic pricing is the rectangle with a width of 1.4 million tickets and a length of $ 1,000. Its area is given by 1.4 million × 1000 = $ 1,400,000,000.

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